Enhanced Concierge Care Benefits Included as Part of the Annual FeeThese offerings are not covered by Medicare or by other insurance plans. My practice size is smaller which allows me/my office staff to provide you with the following membership benefits:
Direct communication to me or my assistant during business hours.
When you call my office during office hours there will be no recording to navigate…only real people to take your call, with a real concern for your health and well-being. In the event that you need to leave a message, your phone call will be returned promptly. If you deem your problem “urgent” I will make every effort to speak to you at the time of your call.
Personal cell phone number will be provided to you.
This allows easy and direct communications for urgent medical problems that occur outside of my regular office hours. I will use my reasonable best efforts to be available to hear from you when you are ill or injured, to coordinate your care. For emergencies, however, always call 911 first.
Convenient email and text communication for non-urgent health issues or questions.
You will receive a prompt response from me personally (usually within 24 hours). You may send me a text message if a brief communication is appropriate. Because email and text communications are not always secure, please use discretion when choosing topics to discuss with me via these platforms. Your patient portal is the best way to communicate securely and confidentially.
Little or no office waiting room time, and longer appointments.
Office visits will start promptly. Appointments will generally be scheduled for approximately 30 minutes, but some appointments (for example, a Comprehensive Annual Health Assessment) will be scheduled for approximately 60 minutes. My aim is to afford you the time to thoroughly address all your questions and concerns, regardless of the reason for your visit.
Extended office hours.
Office visits are best scheduled when the full complement of staff is available. However, should you require occasional visits outside of my usual office hours, I will do my best to reasonably accommodate you.
Strong focus on preventive medicine and long-term health and wellness.
As part of my commitment to your long-term health and wellness, my philosophy is to educate you about the importance of fitness, weight management, healthy living and, in addition to the clinical services I already offer through my practice, I will assist you to identify and evaluate wellness providers and offerings. This will support your effort to take an active role in managing and maintaining your good health.
Personalized hospital care.
Should you need to be hospitalized, I will make myself available when I can to communicate with you and to serve as an advocate on your behalf, even when you are admitted to a facility at which I do not have privileges. If you wish, unless hospital policy or protocol does not allow, I will do what I reasonably can to remain involved in your care, including by making courtesy visits and/or communicating with the hospitalists or other attending physician who is providing services to you.
Independent or skilled facility care.
Should you need to be in an independent or skilled nursing facility, on a temporary or permanent basis, I will make myself available when I can to be involved with your care, through periodic site visits and/or communication with those involved with your care, on a case-by-case basis. I will also make myself available to your family to address any concerns and offer counsel.
If you are ill and unable to come to the office, but not homebound, a house call may be offered at no additional charge beyond an office visit fee. However, the need for each out-of-office visit will be determined on a case-by-case basis, at my discretion. Quarterly newsletter on topics relevant to your health and well-being. I will provide seasonal newsletters on medical subjects of interest.
“Virtual” consultations and long-distance care.
Whether you are on a brief vacation, living some of the year in a second residence, or otherwise unable to come to the office, I will offer a “virtual” consultation as determined on a case-by-case basis, at my discretion and subject to applicable state law requirements. However, if in my judgment you need to be seen by a local physician, you will be encouraged by me to seek medical attention. We will communicate with you directly, as well as with your treating physician as needed, to support the coordination of your care.
As part of my commitment to preventive care, I will provide you with an annual hearing screening exam, excluding diagnostic hearing and balance exams, regardless of any reported symptoms. I believe that regular hearing screenings are an important tool for early detection of hearing loss.
Care for visiting relatives and/or friends.
Should your out-of-town family or friends become ill during a visit to the Chicago area, I will be happy to see them in my office and assist with their medical care. I will treat them as though they were a member of my practice.
Travel medicine consultation.
I will offer guidance on CDC recommended inoculations and/or precautions to be taken while traveling.